Local deliveries of pieces of artworks are arranged using Stone Unknowns own delivery service, Australia Post or through an independent contractor. Delivery fees are quoted at the time of purchase.

Shipping within Australia is calculated using the size, weight and fragility of the item/s to be shipped. This is to help ensure that your purchase arrives intact and undamaged. We use Australia Post (registered) as a preference. A signature is required at the point of delivery for all parcels sent to ensure items are collected safely.

Returned items due to failure of collection will not have the shipping cost refunded.

If you have not received your order within 7 business days of its dispatch from Stone Unknown, please advise us in writing so that we can investigate its whereabouts and resolve the issue.