CAN I REQUEST IMAGES AND PRINT MYSELF?
No. People have bought images and it would be incredibly unfair to then give away the original files for free. Please enjoy the photos on a print through my online store.
CAN I REQUEST IMAGES FOR DIGITAL CONTENT?
Yes. Please contact me if you wish to use my images for a website or marketing purposes.
DO YOU HAVE A STORE IRL (IN REAL LIFE, FOR THOSE OVER 50 Y.O.)?
No. It’s early stages and thanks to the internet I can print and ship to you. ONE day. One day.
WHAT PAYMENT METHODS DO YOU ACCEPT?
Currently I accept:
Shopify Pay, Visa, Mastercard, Apple Pay, Google Pay, Paypal and Amex.
CAN I MAKE CUSTOM REQUESTS?
Please either contact me via email hello@shopstoneunknown.com or add instructions at the checkout for any custom requests. Customisation is in negotiation with the print store so please bare with me as we try and solve any requests.
CAN I RETURN A PRINT?
Each order is custom made to your preference so please choose wisely. If there is an issue with the print PLEASE contact me. I want to personally ensure everybody loves their product and I’d love to work through any issues you may encounter.
Apologies, I am unable to return a print simply for change of mind.
I can only accept refunds as per the ACCC law (https://www.accc.gov.au/)
DO YOU SHIP INTERNATIONALLY?
Yes! However, I ONLY ship ROLLED PRINTS as I’d hate for your product to be broken in the mail.
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